Need help choosing a wig color?

Updated by Encelia Support Team

Need help choosing a wig color?

Determining your hair color on a computer screen can be difficult. The color on computer screens varies slightly, so choosing the color can be challenging. We are happy to help in one of two ways:

1. ORDER A WIG KIT

The Wig Kit program was designed to make shopping for a wig easier. After you book a 1:1 consultation with one of our wig experts, we will send you a color swatch along with our fitting caps (the fitting cap is just the wig without hair) so you can try on our caps and see our hair colors in the comfort and privacy of your own home.

2. SEND US A PICTURE OR INSPIRATION PHOTO & WE WILL HELP YOU FIND THE COLOR YOU DESIRE

When you take your picture, help us match the color by taking your picture in natural light (away from direct sunlight) and where we can see the hair color fully (from root to ends).
  • Email us -Get in touch with us by emailing help@enceliahair.com. We guarantee a response within 24 hours! Please double-check your junk/spam and promotions folder for our email, as sometimes your email provider can filter our response to these folders.
  • Chat with us - Icon' on the bottom right of the page or visit our Help Center. If we're unavailable, leave a message, and we'll respond as soon as we're back online. Our response will be sent to your email inbox, so please check all folders for our message.
  • DM us - Get in touch with us on Instagram.

SEE MORE PICTURES & VIDEOS OF OUR SEVEN MULTI-TONAL WIG COLORS

Scroll down to see our hair colors in different lighting along with a side-by-side comparison of the different hair types: Remy human hair, Luxury synthetic, and Heat-Resistant synthetic. Our wigs have a multi-tonal effect, meaning multiple highlights and lowlights create depth, resulting in a very natural look. To achieve our multi-tonal effect, we use three to four tones without the wig, known as a base or medium tone, a highlight, and a lowlight, which gives contrast and depth to our wigs resulting in a very natural look.

  1. Beige Blonde
  2. Light Brown
  3. Medium Brown
  4. Dark Brown
  5. Off Black
  6. Light Grey | Silver
  7. Dark Grey | Salt & Pepper

It is important to note that we offer a 7-day return and exchange policy, so if you order a wig and the color doesn't meet your expectations, you can return it. There is no restocking or restyling fees

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