Shipping estimates & explanations

We ship Monday through Friday, excluding weekends and holidays, from our San Diego, CA warehouse. When placing your order, consider these factors when calculating your estimated delivery date.

  • Order Processing: The amount of time it will take for us to prepare your order for shipping. It will take 1 business day to process your order, regardless of the shipping option selected at checkout. If your order is placed by 4pm EST or 1pm PST, it will ship the same day. If your order is placed after 4pm EST, your order will ship the next day. 
  • Transit Time: The amount of time your order takes to deliver to your shipping address.
Click here to learn about how much shipping will cost.
Transit Time Explanations

USA - DHL - Domestic Express

  • Delivery within 1-4 business days after an order has shipped. 
  • For example, if an order ships out on Monday, it will be delivered by the end of the following Thursday.

Canada and International - DHL Express

  • Delivery within 5 business days after an order has shipped.
  • For example, if order ships on Wednesday, it will be delivered by the end of the day next Wednesday.

If you need your order by a certain date and are still unsure if you will receive it in time, please email us at help@enceliahair.com, and it will be our pleasure to help you!


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