How can I track the status of my order?Updated 7 months ago

Simply, just login into your Encelia account, here, using the email address used when making your purchase. Once you are logged in, you will see your order numbers, click on your order number to see the status and tracking number along with the status.

You will also receive a email communication from us. Please be sure to double-check that our email didn't end up in your junk/spam or promotions folder. If you still aren't able to find it, please email us at [email protected] and we will be more than happy to help you.