Can I make changes or cancel my online order?Updated 5 months ago
Once an order begins processing no changes can be made.
But we can cancel and replace the order if you contact us within 20 minutes of placing your order. If that's the case, please contact us immediately via Chat or by calling (858) 356-2290
Most orders (unless items are preorder or backorder) are shipped within 24 hours. In this case, we ask that you please wait until the order arrives and follow the normal return policy procedure. Sale items may not be returned. We'll be happy to issue you a full refund once we receive the item back at our warehouse.