How do I track my package?Updated 4 months ago

By using this link you can further track you order. Just login into your Encelia account, here, using the email address used when making your purchase. Once you are logged in, click on your order number to see the status and tracking number.

You will also receive a email communication from us when your order has been processed, which can take up to 24 hours.

Please be sure to double-check that our email didn't end up in your junk/spam or promotions folder. If you still aren't able to find it, please email us at [email protected] and we will be more than happy to help you.