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Customer Service will be open on Saturday and Sunday from 10am to 2pm PST.

We're available 7 days a week, 9am to 5pm PST
Customer Service will be open on Saturday and Sunday from 10am to 2pm PST.

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Encelia Hair

<p id="isPasted" style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Yes, we offer different financing options for our customers in the United States &amp; Internationally.&#xA0;<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Klarna, Affirm and ShopPay Installments are services that allow you to buy now, pay later. For smaller tickets, your order with 4 equal payments made every 2 weeks, interest free. For big-ticket items, you can choose monthly installment (3,6,12 monthly payments), interest free.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(22, 22, 22); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">To use Klarna, Affirm or ShopPay Installments simply shop as usual and proceed to checkout and then choose Klarna, Affirm or ShopPay as your payment method. You will be directed to their website to register and provide payment details. If you&#x2019;ve used them before, just log into your Klarna, Affirm or ShopPay account.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shop Pay Installments (powered by Affirm) -<a href="https://enceliahair.gorgias.help/en-US/how-klara-affirm-shop-pay-installment-work-479095" rel="noopener noreferrer" target="_blank">&#xA0;learn more here</a><ul style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">United States</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Canada</li></ul><p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Klarna<ul style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Australia</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Austria</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Belgium</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Canada</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Denmark</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Finland</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">France</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Germany</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Ireland</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Italy</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Netherlands</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Norway</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Poland</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">Sweden</li><li style="box-sizing: inherit; font-family: Inter; font-size: 14px;">United Kingdom</li></ul><p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(251, 252, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Other financing options may be available for other select international countries at checkout.

Yes, we offer different financing options for our customers in the United States & Internationally. Klarna, Affirm and ShopPay Installments are services that allow you to buy now, pay later. For smaller tickets, your order with 4 equal payments made

Do you offer payment plans/financing options?

Billing & Payment Options

Wig Guide | Lessons From A Baldie

What is the difference between single and double drawn hair?

How to measure head for wig?

Need help choosing a wig or topper color?

Need help ordering a different length?

What is the difference between our three hair types?

How to make a wig look natural?

How to keep your wig secure?

Can I sleep in a wig?

How to prevent wigs from tangling or shedding?

What products not to use on wigs?

Are wigs difficult to take care of?

How to store a wig?

If I have hair, can I wear a wig?

Are wigs hot or uncomfortable to wear?

I received my wig kit but need help?

I would like to order an item that I can't find?

What would it cost for a shorter length 10/12?

Help, I have a custom request?

Why do you wig sizing charts run small?

When will you your wigs or toppers back in stock?

Can you make synthetic toppers in a wavy style?

Lookbook Of Encelia Hair Colors

Beige Blonde Hair Color Lookbook

Light Brown Hair Color Lookbook

Medium Brown Hair Color Lookbook

Dark Brown Hair Color Lookbook

Light Grey Hair Color Lookbook

Hair Color Lookbooks

First Time? New To Wigs

Are wigs tax deductible?

Does Encelia Hair accept insurance?

Can I use my flexible spending account (FSA) or my health savings accounts (HSA) to pay for my wig?

STEP 1: Sign H.R. 4034 bill to get wigs covered by insurance?

STEP 2: Contact your Health Insurance and ask

STEP 3: How to get a Doctor's prescription for a "cranial prothesis"?

STEP 4: Submit Your Claim For Reimbursement

Wigs & Insurance

Welcome To Wig Mastery by Encelia Hair

Lesson 1: Getting Started - Tools For Success

Lesson 2: Navigating The Wig | Wig Mastery

Lesson 3: How To Put On A Wig | Wig Mastery

Lesson 4: How To Quickly Adjust Your Wig

Lesson 5: The Dating Phase | Wig Mastery

Lesson 6: How To Wash A Wig?

Lesson 7: Build New Wig Routines | Wig Mastery

Lesson 8: The Cut - How To Make A Wig Look Natural | Wig Mastery

Wig Mastery | Lessons From A Baldie

What forms of payment are accepted for online purchases, and when am I billed?

Why do I have to pay sales tax on my order?

Do I have to pay sales tax for my wig?

How Klara, Affirm, Shop Pay Installment work?

Can I pay for my order with two different payment methods?

What is your shipping policy?

What are the shipping fees?

How can I change my shipping address?

Shipping

How will I know if my order is confirmed?

How can I find my order number?

Can I make changes or cancel my online order?

Can I change the color or size after an order is placed?

How can I track the status of my order?

What if my package gets lost or arrives damaged?

Orders

Orders & Shipping

How do I track my package?

My package hasn't arrived yet, what should I do?

My tracking information shows my package was delivered, but I haven't received it. What should I do?

Track

What is Encelia Hair's return policy?

How do I make a return?

How do I get a return shipping label?

What is the usual turnaround time for returns?

How will I be refunded for my return if I paid with Klarna, Affirm, or ShopPay Installments?

Do you offer payment plans/financing options?Updated 9 months ago